2011 was a good year for Mojo, measured not only by sales but through the friends we have gained both as business partners and end consumers. Becoming actively involved with our partners and being aware of their needs whilst at the same time connecting with the people who ultimately buy our product is vitally important to us. We feel these elements are central to building a company that will flourish in today’s tough business environment. Throughout last year we engaged in dialogue, encouraged feedback and listened to the people who contacted us, whether through Facebook, forums or directly by e-mail. Communicating with our customers and providing the opportunity to voice their opinions is fundamental to Mojo’s business approach. The modern day consumer expects high quality, smooth and efficient customer service and a business that really, truly listens and responds quickly. This interaction has inspired us to even greater heights in terms of the quality and design of our 2012 range. We have been able to grow and improve as a company by openly listening to feedback and implementing change where necessary. In so doing we aim to produce a range of products which surprises and delights our partners whilst exceeding consumer expectations.
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